Shane Punjab Grocery

1. General

By using our website or placing an order, you agree to these Terms & Conditions. Shane Punjab Grocery may update these terms at any time without prior notice.

2. Products & Pricing

• All prices are in INR and subject to change.

• Product availability may vary.

• Images are for reference only.

3. Orders & Payments

We accept Online Payments and Cash on Delivery (COD).
Orders are confirmed only after successful order placement or payment verification.

4. Delivery Options

Online Home Delivery

• Delivery time is estimated and may vary.

• Delays due to traffic, weather, or third-party partners are not our responsibility.

Cash on Delivery (COD)

• COD is available on selected locations and order values.

• Please keep exact cash ready at the time of delivery.

Local Store Pickup

• Pickup orders must be collected within the specified time.

• Valid order confirmation is required at pickup.

5. Returns & Refunds

• Returns are accepted only for damaged, expired, or incorrect items.

• Perishable items are non-returnable unless damaged at delivery.

• Approved refunds will be processed via the original payment method.

6. Cancellations

• Orders can be cancelled before dispatch.

• Dispatched or pickup-ready orders cannot be cancelled.

7. User Responsibility

You agree to provide correct contact and delivery details. Shane Punjab Grocery is not responsible for issues caused by incorrect information.

8. Liability

Our liability is limited to the value of the product purchased. We are not responsible for indirect or consequential losses.

9. Governing Law

These terms are governed by the laws of India.